Introduction
PromptCraft Forge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at promptcraftforge.com.
Information We Collect
Information from Google OAuth
When you sign in with Google, we collect:
- Email address - Used to identify your account and send purchase confirmations
- Name - Used to personalize your experience
- Profile picture - Displayed in your dashboard (optional)
- Google ID - Used to authenticate your account
Purchase Information
When you purchase PromptCraft Forge:
- Order ID - Provided by CartMango to verify your purchase
- Purchase date - Recorded for account verification
Note: We do NOT store credit card information. All payment processing is handled securely by CartMango.
Usage Information
We automatically collect:
- Course progress - Which lessons you've completed
- Last login date - When you last accessed the platform
- Workbook data - Your responses and notes in interactive workbooks (stored locally and on our servers)
How We Use Your Information
We use the information we collect to:
- Provide access - Verify your purchase and grant access to course materials
- Track progress - Save your course progress across devices
- Improve the platform - Understand how users engage with content to make improvements
- Send important updates - Notify you about course updates, new content, or critical platform changes
- Provide support - Help you with technical issues or questions
We will never:
- Sell your personal information to third parties
- Share your email address with marketers
- Use your information for purposes other than operating PromptCraft Forge
Information Sharing and Disclosure
We may share your information only in these limited circumstances:
Service Providers
- Google - For authentication (OAuth)
- CartMango - For payment processing and purchase verification
- Hostinger - Our hosting provider (data storage)
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Business Transfers
If PromptCraft Forge is acquired or merged with another company, your information may be transferred to the new owners.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption - All data transmission uses HTTPS/SSL encryption
- Secure authentication - Google OAuth provides industry-standard security
- Access controls - Limited employee access to personal information
- Regular backups - Your course progress is backed up regularly
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting support.
What happens when you delete your account:
- Your personal information (name, email, profile picture) is permanently deleted
- Your course progress data is permanently deleted
- Your workbook responses are permanently deleted
- Purchase records may be retained for tax/accounting purposes as required by law
Your Rights
You have the right to:
- Access - Request a copy of the personal information we hold about you
- Correction - Request correction of inaccurate information
- Deletion - Request deletion of your account and personal information
- Data portability - Request your course progress data in a portable format
- Opt-out - Unsubscribe from marketing emails (course access emails cannot be opted out of)
To exercise any of these rights, contact us at: support@wisemindmedia.zendesk.com
Cookies and Tracking
PromptCraft Forge uses minimal cookies:
- Session cookies - Required for login and authentication (expires when you close browser)
- Progress cookies - Store your course progress locally for faster loading
We do NOT use:
- Third-party advertising cookies
- Tracking pixels or beacons
- Cross-site tracking
Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.
Children's Privacy
PromptCraft Forge is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately.
International Users
Your information may be transferred to and processed in the United States, where our servers are located. By using PromptCraft Forge, you consent to the transfer of your information to the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify users via email if changes are significant
- Post a notice on the platform
Continued use of PromptCraft Forge after changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us:
Wise Mind Media
Email: support@wisemindmedia.zendesk.com
Website: promptcraftforge.com